Terms & Conditions

Informed consent

Advanced Genetic Diagnostics Pty Ltd, trading as Advanced Genetic Tests (AGT), provides an expert gene interpretation service that assesses your genetic profile and produces personalised reports based on your DNA. These AGT reports provide insights that enable you to make more informed health and wellness decisions.

By submitting your DNA sample for testing, you agree and consent to the following:

  • You are at least 18 years of age, and any sample provided is either your own, or that of a person for whom you are a parent or legal guardian, or of a person from whom you have obtained legal authorisation to provide their sample to AGT.
  • AGT will extract your DNA from the saliva sample you provided. An additional sample may be required if the volume or quality of the sample is not adequate.
  • AGT will securely store your DNA sample indefinitely. You can formally request at any time for your sample to be destroyed.
  • AGT will interpret your results and provide a personalised report only for the AGT test(s) requested by you and/or your doctor.
  • This report will be available for you to download from your account on our secure online portal.
  • In the future, as new genetic discoveries become available, AGT may communicate with you to offer you the opportunity for further report(s) at a reduced cost. You will be able to opt-out of receiving further genetic information at any time.
  • Your reports and genetic data will be treated as your property and will never be disclosed or shared with third parties including your insurance company and employer.
  • Your health insurance (e.g. extras and hospitals) won’t be affected in any way. By law, health insurers aren’t allowed to use risk assessments to determine whether or not to cover you.
  • Likewise, no other form of insurance, like car insurance or home insurance will be affected, as those have little to do with your health profile.
  • Life insurance companies may request that you provide them with copies of any genetic test results you know. From 1 July 2019, you won’t have to disclose the results of your genetic test if your life insurance benefit amount falls below a certain threshold ($500,000).
  • For evaluation, research and marketing purposes, AGT may analyse results of your DNA but if so will only do this after any personal identifiers have been removed.
  • The AGT report’s accuracy may be affected by medications/nutritional supplements that you may be taking and by other non-genetic factors.
  • All data and any results generated are held confidentially under a secure data protection protocol.
  • Your information and results will be kept in strict accordance with the relevant laws of Australia and the AGT Privacy Policy.


Terms of Use

Thank you for visiting the AGT web site (the “Site”). AGT is a leading provider of genetic and personalized medicine services in Australia. Accessible 24 hours a day, 7 days a week, the AGT online store offers an easy and convenient method of purchasing the AGT test kit online, along with related health information.

By using the Site you agree to be bound by the following terms and conditions. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.


Information Disclaimer

Information and statements are not intended to diagnose, treat, cure, or prevent any disease or condition. No warranty is made that any information on or linked to this Site is complete and/or accurate. All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form.

The information contained in this Site is not intended nor is it implied to be a substitute for professional medical advice. Always seek the advice of your Pharmacist, General Practitioner, other medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party’s medical condition. NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.

Copyright and Trademark Notice

This Site is owned and operated by Advanced Genetic Diagnostics Pty Ltd trading as Advanced Genetic Tests (AGT). Unless otherwise specified, all material appearing on this Site, including the text, Site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively “Content”) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © Advanced Genetic Diagnostics Pty Ltd, ALL RIGHTS RESERVED. All software used on the Site is the sole property of AGT or those supplying the software. You acknowledge that the Site contains Content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future. You may use the Content of this Site only for the purpose of shopping on this Site or placing an order on this Site and for no other purpose. No materials from this Site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without AGT prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this Site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Disclaimer & Limitation of Liability for Products Solds

Except as expressly stated herein, AGT makes no representations or warranties, either express or implied, of any kind with respect to products sold on the site. Except as expressly stated herein, AGT expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to AGT arising from any product sold on the site shall be the price of the product ordered. In no event shall AGT its directors, officers, employees and representatives be liable for special, indirect, consequential or punitive damages related to product sold.

Disclaimer for use of the site

You expressly agree that use of the site is at your sole risk. In no event will AGT, its directors, officers, employees and representatives, third-party content providers or the like warrant that the site will be uninterrupted or error-free. In addition, AGT does not make any warranty as to the results that may be obtained from the use of the site, or use of the information, content, service, or products provided through the site.

Furthermore, AGT explicitly disclaims any responsibility for the accuracy, content, or availability of information found on sites that link to or from the site from third parties. We cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party sites, and you hereby irrevocably waive any claim against us with respect to such sites. In addition, AGT does not guarantee that use of this site will be free from technological difficulties including, but not limited to, unavailability of information, downtime, service disruptions, viruses or worms.

Under no circumstances shall we or any other party involved in creating, producing, or distributing the site be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages) that result from (i) the use of or inability to use the site, (ii) the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from the site; (iii) unauthorized access to or alteration of your registration information, transmissions or data; (iv) statements or conduct of any third party on the site; (v) negligent or wilful acts of AGT, its directors, officers, employees and representatives or (vi) any other matter relating to the site.

You agree to indemnify and hold AGT, and our related bodies corporate, directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.


Intended for Persons 18 or older

The Site is intended for use by persons aged 18 or older.

Users under the age of 18 should be assisted by a parent or guardian.


Your Account Obligations

In consideration of your use of the Site, you agree to:

(a) Provide true, accurate, current and complete information about yourself as prompted by any forms featured on or off the Site (the “Registration Information”) and;

(b) Maintain and promptly update the Registration Information to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, this may affect the accuracy of your test. If we have reasonable grounds to suspect that such information you provide is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.

You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. AGT considers this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our Site and services to you, to administer our Site, and to notify you of products or special offers that may be of interest to you.


Payment Methods

Paypal: In order to add further protection to your online order, AGT uses PayPal as its shopping cart and payment gateway. Payment methods include but are not limited to, credit card and bank transfer. By purchasing via AGT you are accepting PayPal’s terms of use. For more information, please visit the PayPal website.


Order Acceptance Policy

Your receipt of an electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. AGT reserves the right at any time after receipt of your order to accept or decline your order for any reason. AGT reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.


Your Conduct

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.


Our Rights

AGT may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third-party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such Content.

AGT may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.


Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, AGT shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. AGT shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your bank or credit card account charged. If your bank or credit card account has already been charged for the purchase and your order is cancelled AGT shall immediately issue a credit to your credit card account in the amount of the incorrect price.


Applicable Law

As far as legally possible this Agreement, its terms and conditions and the use of this Site shall be governed by the laws in existence from time to time in Australia. Any claim relating to the Site, the services provided through the Site or the Content shall be governed by the internal laws of the state of Western Australia and you agree to submit to having the matter dealt with in a court in Perth in the state of Western Australia.



These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.


General Information

These Terms of Use constitute the entire Agreement between AGT and you and govern the use of the Site. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.


Electronic Communications

By placing an order online, you consent to receive emails from us to complete the ordering process, e.g. to confirm your order and to provide fulfilment and delivery updates.

You consent to receive communications from us electronically including marketing communications. We will communicate with you by email or by posting notices on this site.


Security and Privacy

Users acknowledge that their access to the Site may be monitored and tracked by AGT by the use of cookies and/or retailer IDs. AGT does not sell, rent or give away user information (including phone numbers and e-mail addresses). This information is highly respected and is only used to assist AGT in providing you with valued services. Any information provided by users or their browsers (including cookies) will be for the use of AGT, the operator of this Site. AGT will not disclose personal information about users or their browsing habits to any other third party, unless users give AGT express permission to do so, or unless required to do so by law. AGT may disclose aggregated information about users in general and statistics related to this Site to others, but in doing so, will not disclose information about any particular individual. Notwithstanding the above, users acknowledge that transmissions to and from this Site may be monitored, intercepted or modified by other parties.

Linking and Framing

Links to external sites from this Site are provided for convenience only and AGT does not endorse or make any warranty with respect to such external sites.

Website availability

AGT does not warrant that the Site will be available at any time. Users acknowledge that the Site may be unavailable for a number of reasons, including due to matters beyond AGT’s control, and shall hold AGT harmless in respect of any claims arising therefrom. AGT does not warrant that users’ access to the Site will meet any particular performance criteria.

Limited Purchase Quantities

AGT reserves the right to monitor and limit the purchase amounts of products at its sole discretion. AGT reserves the right to restrict sales to a non-commercial level at its sole discretion. In such cases, AGT will reduce product(s) to what AGT considers a non-commercial quantity. Any commercial size quantities should be requested by email to help@advancedgenetictests.com.


International Destination Restrictions

Due to laws regulating international shipment of biological materials, AGT does not currently provide a service to customers outside Australia.